Convenient digital food ordering.
A code on the table or in the room opens your menu in the guest’s browser — already tied to where they are sitting, with dayparts, dietary markers and prices kept current by you.
Hospitality technology
Exceptional stays.
Smarter hospitality.
Transform guest experiences with seamless digital ordering and hospitality services designed for modern hotels, resorts and restaurants.
- Scan to order
- No guest app to install
- Live order tracking
Why it matters
Hospitality that keeps moving while your guests relax.
MYDIX replaces the printed card, the phone call and the handwritten chit with one digital journey. Guests scan, browse and order. Your team sees exactly what was ordered and where it needs to go.
Guest convenience
No waiting to catch someone’s eye, no phone call to reception. Guests order from where they already are.
Streamlined services
Dining and service requests arrive in one place, each tagged with the room, table or deck it came from.
Efficient workflows
Your team works a clear queue instead of relayed messages — confirmed, accepted, preparing, ready, served.
The platform
See what your guests see.
Every screen here is the real MYDIX guest experience, running on a live property.
A menu that changes the moment you change it.
Breakfast, lunch, snacks and dinner each run on their own hours, so guests only ever see what the kitchen is actually serving. Mark a dish sold out and it updates on every table at once.
- Dayparted menus with live serving windows
- Veg and non-veg markers on every item
- Offers and recommendations you control
From browsing to paid in a handful of taps.
Guests build their order, leave a note for the kitchen and pay online. The bill breaks out taxes and service charge before anything is confirmed, so there are no surprises at the table.
- Itemised bill with taxes and charges shown upfront
- Kitchen notes for allergies, timing and cutlery
- Online payment, with the order sent on confirmation
One scan, and the whole property opens up.
The code at the table or in the room confirms exactly where the guest is, then offers everything available from that spot — browsing the menu, paying, and following an order already placed.
- Location confirmed on arrival, not guessed
- Opening hours shown before anyone orders
- Runs in the browser — nothing to install
Everyone can see where the order has got to.
Each order moves through a clear sequence your team advances, and the guest watches the same steps from their phone. Fewer interruptions for staff, fewer questions from the table.
- Confirmed, accepted, preparing, ready, served
- Estimated time to the table, shown to the guest
- Every order tagged with its outlet and table
Features
Built around how hospitality actually runs.
Not a generic ordering widget bolted onto a website — a set of tools shaped by rooms, outlets, dayparts and service.
Digital menu management
Build each menu once, then set when it serves. Breakfast closes at eleven and the lunch menu takes over on its own — no one has to swap anything at the pass.
- Dayparts
- Veg / non-veg markers
- Offers
- Categories
- Sold-out control
Order management
One queue, one sequence, one version of the truth — for the kitchen, the floor and the guest watching from their table.
- Order confirmed Payment received
- Accepted by staff In the queue
- Preparing With the kitchen
- Ready · Served On its way to the table
QR-based ordering
A unique code per room, table and outlet, so every order carries the exact spot it came from.
Online food ordering
Cart, kitchen notes, itemised bill and payment — finished before the order reaches the kitchen.
Guest service requests
Requests from the room or the table reach the right team instead of the nearest passing member of staff.
Property management
Outlets, locations, serving hours and codes, organised the way your property is actually laid out.
How MYDIX works
Four steps from printed card to live digital service.
Onboarding is a conversation, not a build project. Most of the work is deciding what your menu should say.
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1 Step 1
Register your property
Tell us about your hotel, resort or restaurant — the outlets you run and the locations guests order from.
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2 Step 2
Configure menus and services
Add your dishes, prices and serving hours, and set the guest services each location should offer.
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3 Step 3
Put it in front of guests
Codes go out to rooms, tables and decks. Guests scan and your menu opens in their browser, no install needed.
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4 Step 4
Manage what comes in
Work the order queue, move each one through its steps, and handle service requests from the same place.
Solutions
Different properties, different service — same digital spine.
In-room dining that guests reach from the phone already in their hand.
Put a QR code in every room and guests browse the menu, order and follow their food to the door — without calling reception or waiting for a printed card to be found.
- In-room ordering from any room or public space
- Service requests routed to the right team
- Live order status so guests stop chasing updates
Hotels solution page
— coming soon
One connected experience across the pool, the beach and every restaurant.
Guests scan wherever they are sitting. The order arrives tagged with the exact deck, cabana or table, so your team knows where to take it on a property that spans acres.
- Ordering tied to a precise location, not a guess
- Separate menus and hours per outlet
- Works on the guest’s own phone, no app install
Resorts solution page
— coming soon
A menu you can change at lunchtime, and orders that land straight in the kitchen.
Swap dishes, flip a daypart or mark something sold out and the change is live on every table immediately. Orders arrive itemised, with kitchen notes attached.
- Dayparted menus — breakfast, lunch, snacks, dinner
- Kitchen notes and dietary markers on every item
- Order queue your staff can work through in sequence
Restaurants solution page
— coming soon
Why choose MYDIX
The technology stays out of the way.
Guests notice the speed, not the software. Your team notices that nothing gets lost between the table and the kitchen.
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A guest experience with no friction
Scanning a code is the whole onboarding. No app store, no download, no account before someone can read the menu.
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A simpler ordering journey
Browse, add, note, pay. The bill is itemised before confirmation, so the guest knows the total before committing.
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Modern hospitality technology
Built for the way properties are actually structured — multiple outlets, dayparts, rooms and public spaces.
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Guest services that stay connected
Dining and service requests land in the same queue, each carrying the location it came from.
Hospitality partners
Bring your property into the digital hospitality era.
Onboarding starts with a conversation about how your property already serves — then we build the digital version of it with you.
No account is created and nothing is charged when you send an enquiry.
- 1 Send your details Property, outlets and how you serve today.
- 2 We set you up Menus, services and locations configured with you.
- 3 Codes go live Rooms, tables and decks get their own QR codes.
Latest insights
Notes from the floor.
QR Ordering
How QR-Based Ordering Improves Hotel Guest Experience
A code on the table or in the room is now enough to open a menu, browse resort services, order food and ask for help — all without a call to reception.
Read more
Guest Experience
Digital Guest Services for Hotels and Resorts
Requests for towels, a late checkout or a wake-up call do not need a phone call when they can reach the right team the moment a guest asks.
Read more
Hotel Operations
How Hotels Can Simplify Housekeeping Requests
When a housekeeping request arrives tagged with the right room and routed to the right team, nothing gets lost between the call and the cart.
Read moreFAQs
Questions worth asking first.
Still unsure whether MYDIX fits how your property serves? A demo answers it faster than a feature list.
MYDIX is a hospitality platform that puts your menu, ordering and guest services on the web. Guests scan a QR code at their table or in their room, browse your menu, place an order and follow its progress — all in a browser, with nothing to install.
Hotels, resorts, restaurants, cafés and bars. Any property that serves food or handles guest requests can run on MYDIX, whether that is a single dining room or several outlets spread across a resort.
Each table, room or deck gets its own QR code. Scanning it opens your menu with that location already attached, so an order placed from Poolside Deck, Table 4 reaches your team labelled exactly that way. The guest confirms their order, pays, and then watches it move from confirmed to accepted, preparing, ready and served.
No. The whole guest experience runs in the phone’s browser. Scanning the code is the only step — there is no app store, no download and no account to create before browsing the menu.
Send us your property details using the onboarding form on this page. We will get in touch to set up your property, help you build your menu and services, and generate the QR codes for your rooms, tables and outlets.
Yes. Book a free demo from any page and we will walk you through the guest experience and the management side using examples from a property like yours.
Your enquiry reaches our team directly and we reply to the business email you provide. Nothing is charged and no account is created at that point — the first conversation is about whether MYDIX fits how your property already works.
Get started
Let’s make every guest experience better.
Discover how MYDIX can help your hospitality business deliver a more convenient digital experience.