About MYDIX
MYDIX puts your menu, your ordering and your guest services on the web — reachable from the phone a guest already has, with nothing to download and nothing for your team to learn from scratch.
What we do
Most properties already know what good service looks like. What gets in the way is the gap between the guest and the kitchen — a printed card that is out of date, a phone call that nobody picks up, an order relayed twice before it reaches the pass.
MYDIX closes that gap. A guest scans the code in their room or at their table and your menu opens in their browser, already tied to exactly where they are sitting. They order, they pay, and they watch it move through your kitchen. Your team works one clear queue instead of fielding interruptions.
No guest downloads anything. No property rebuilds the way it already works.
A code per room, table and outlet opens your menu in the browser.
Guests build an order, add kitchen notes and pay before it is sent.
Both sides follow the same steps, from accepted through to served.
Vision and mission
A stay where asking for something is never the hard part. We want the moment a guest wants a coffee, a late breakfast or a fresh towel to be the same moment it reaches the person who can bring it — whatever the property, whatever the hour.
To give every hospitality business — a single dining room or a resort with several outlets — digital ordering and guest services it can run itself, on the guest's own phone, without an app, a rebuild or a long rollout.
Our approach
Four things we hold to when deciding what belongs in the product — and what does not.
The browser is the only thing every guest already has. Everything we build runs there, so the first step is scanning a code — not finding an app store.
Rooms, decks, outlets and dayparts are how hospitality is actually organised. The platform is modelled on that rather than asking you to flatten it.
A guest, a server and a kitchen should never hold three different versions of the same order. Every order carries its location and its current step.
Good hospitality is people. Technology earns its place by removing the friction around them, not by putting a screen between them and the guest.
For hospitality businesses
The benefits that matter are operational, not decorative — less relaying, fewer mistakes, and a guest who can help themselves.
Change a dish, a price or a serving window and it is live on every table at once — no reprinting, no stale cards in circulation.
Every order arrives tagged with its room, table or deck, so nobody has to work out where a tray is meant to go.
Guests can see the status of their own order, which removes most of the reasons they would otherwise flag someone down.
Taxes and service charges are itemised on screen, so the total is agreed before the order ever reaches the kitchen.
Separate menus, hours and locations per outlet, so a resort with several restaurants is not forced into one list.
The whole guest experience runs in the browser, which removes the biggest drop-off point in any digital rollout.
Company information
MYDIX brings digital menus, ordering and guest services to hotels, resorts and restaurants — with no app for guests to install.
The quickest way to reach us is to send an enquiry — it goes straight to our team and we reply to the business email you give us.
Get started
A short demo is the fastest way to tell whether MYDIX fits how your property already serves.
